Privacy and Civil Liberties Oversight Board

PCLOB's financial service provider (ARC) completes a number of activities throughou tthe year. ARC runs the DNP process on a weekly basis. On a monthly basis, ARC prepares Prompt Pay, Discounts Lost, and Improper Payment metrics, and any identified improper payments are uploaded to connect.gov website. Also, ARC randomly samples 10% of PCLOB's previous month's IPP activity to test for improper payments. This ensures that IPP system controls are operating as intended and provides info on COR performance. On a quarterly basis, ARC posts a quarterly report with PCLOB's Prompt Pay, Discounts Lost, and Improper Payment data to Connect. On an annual basis, in March/April, ARC completes a PIIA risk assessment over the prior year's data. In FY 2025, PCLOB had zero IPs.

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Recovery information

Please note: Overpayment amounts recovered are reported in the year they were recovered, not the year they were identified. Therefore it is possible in some years to have a recovery rate greater than 100%.

Conditions giving rise to improper payments identified in recovery audits, how those conditions are being resolved, and the methods used to recover those payments

Invoices processed through the Invoice Processing Platform (IPP) are subject to a monthly post payment audit of 10% of the total paid IPP invoices for that month. Invoices not processed through IPP in excess of $2,500.00 are subject to secondary review before being paid. Invoices under $2,500.00 are subject to review through statistical sampling procedures. Travel vouchers processed through the Concur Government Edition (CGE) travel system are subject to a post payment audit based on a random sample of all reimbursements under $2,500. All payments of $2,500.00 and higher are excluded from the population. These payments require a 100% post payment audit review. Relocation vouchers processed through the MoveLINQ system are subject to 100% pre-payment audit and review. For payment customers, once the vouchers have been pre-audited and approved for payment, they are interfaced to Oracle the financial system where they are paid.

Supplemental Information

PCLOB's financial service provider, ARC, runs the DNP process each week. According to our service provider, this has historically helped them reduce improper payments for their customers.

The Working System has reduced/prevented improper payments:

PCLOB has not identitied incorrect information in the Working System.

PCLOB was found compliant during the most recent PIIA compliance review.

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Compliant programs:

  • Mission Activities
  • Operational Activities

Program name When was the last improper payment risk assessment conducted? Likely to be susceptible to significant improper payments? Substantial changes made to the assessment methodology used for the reporting cycle
Mission Activities 2025 No No
Operational Activities 2025 No No